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Term & Conditions
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General
Payment Policy
Cancellation Policy
General
The Terms and Conditions define how a user interacts with our services and defined the company’s stand on the said usage of service. This document governs the relationship a customer have with our services. Upon acceptance, a user will by default be agreeing to all the clauses mentioned below.
Payment Policy
To finalize the trip, complete payment should be received before date of journey. Intital booking amount should be paid in advance according to the following laws.
Weekend Getaways- 1Night/2days , 2 Nights /3 days
2000/3000 INR per person is the booking amount
The Complete amount to be paid by Wednesday evening.
Long Trips and Treks
4000/ 5000 INR per person is the booking amount
75% of the trip/trek cost to be paid 20 days before the trip departure date.
100% of the trip/trek cost to be paid 10 days before the trip departure date
Independent Tours
50% of the trip amount to be paid as booking amount
Remaining 25% to be paid 30 days before the departure date
Full amount to be paid 25 days before the departure date.
Cancellation
No cancellations will be taken over call or whatsapp msg. Please reply to the email of payment receipt that you have received at the time of booking.
Booking amount is non-refundable.
Weekend Getaways – 1 Night / 2 Days or 2 Night / 3 Days
Free Cancellation upto 45 days before the departure date
44 Days to 30 days of Departure date. 10% of total Trip cost along with the booking amount will be charged as cancellation fee.
29 Days to 20 Days of Departure date. 25% of the total trip cost along with the booking amount will be charged as a cancellation fee.
19 Days to 10 Days of Departure date. 50% of the total trip cost along with the booking amount will be charged as a cancellation fee.
10 Days to 6 Days of Departure date. 75% of the total trip cost will be charged as cancellation fee.
6 Days to Trip Departure date. 100% of the total trip cost will be charged as a cancellation fee.
No Show . No refund.
Trips and Treks – 3 Night / 4 Days and above
Free Cancellation upto 60 days before the departure date
59 Days to 45 days of Departure date. 10% of total Trip cost.
44 Days to 30 Days of Departure date. 25% of the total trip cost
29 Days to 15 Days of Departure date. 50% of the total trip cost.
15 Days to 8 Days of Departure date. 75% of the total trip cost.
7 Days to Trip Departure date. 100% of the total trip cost.
No Show . No refund.
Independent Tours – Domestic
Free Cancellation upto 60 days before the departure date. Land Package only, flights as per the operator’s cancellation policy
59 Days to 45 days of Departure date. 10% of total Trip cost.
44 Days to 30 Days of Departure date. 25% of the total trip cost
29 Days to 15 Days of Departure date. 50% of the total trip cost.
15 Days to 8 Days of Departure date. 75% of the total trip cost.
7 Days to Trip Departure date. 100% of the total trip cost.
No Show . No refund.
Incase of government orders, harsh weather conditions , protests , landslides or any other unforseen circumstances , we work out the best possible alternate plans or trips/treks. At times even even certain activities are cancelled , the organization provides the best alternate but no refunds are provided.
If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Choti Kashi Travels will issue a trek voucher for the full amount and if possible will provide an alternate trek. The voucher can be redeemed upto same amount for the same trek or another trek in the next 365 days from the trek departure date.
If a trek or trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.). No refund would be provided.
Any extra expense coming due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Will be beared by customer. Company will not be liable.
Cancellations policy will differ during the peak season and popular places.
